Privacy Policy

You acknowledge that you have read and understood this privacy policy. If you do not agree with this privacy policy (“this policy”), you must not use Summoner SAMA Services. If you change your mind in the future, you may withdraw your consent to use of your personal information in accordance with this policy. YOU AGREE THAT IF YOU ARE UNDER THE AGE OF 18 OR WHATEVER IS THE AGE OF LEGAL MAJORITY WHERE YOU ACCESS THE SERVICES, YOU REPRESENT THAT YOUR LEGAL GUARDIAN HAS READ, UNDERSTOOD, AND AGREED TO THIS POLICY.

We know your privacy is very important to you, so please take the time to carefully read our privacy policy. Our policy is designed to help you understand:

1、What information do we collect about you;

2、How will we use the information about you;

3、Who do we share your information with;

4、How long do we keep hold of your information;

5、How can I exercise my rights over my information;

6、Dispute Resolution;

7、How will we notify you of changes;

8、Contact Information;

This privacy policy is an inseparable part of Summoner SAMA Terms of Service. This policy applies to all Summoner SAMA services that directly reference or link to this policy, but does not apply to Summoner SAMA services that have separate privacy policies that do not incorporate this policy.


WHERE WE ARE A DATA CONTROLLER

1.The Types of Personal Information We Use
This section describes the different types of personal information we collect and how we collect it. We will collect and use the following information about you:

Information you provide us.
when you register for the Game (including your nominated nickname, or custom accounts and information we import from your connected social media account (WeChat, Facebook, Google) in order to set up your profile, including your name as it appears on your social media profile and your profile picture);
when you log-in as a ‘guest’ in order to use the Game (your nickname);
when you participate in a survey in the Game (in which case we will process the information you provide to us as part of the survey)
information you provide when seeking help from us such as your name, telephone number and records of the issues you experience;
Billing information, such as your name, payment card number and payment account details;
Information we collect about you.
We automatically collect certain data from you when you use the Game, including your IP address and device information (such as application version, network type, OS) and information regarding your use of the Game, such as date and time stamps of actions. We also collect and store your data each time you interact with us,for example, when you use in-app support to communicate with us.

Information you generate and display in the course of using the Summoner SAMA Services.
You may provide additional information as part of your profile (such as gender). You may also provide or generate information when you communicate with other users in the Game (e.g., chat log data, chat content).

Data we collect from our partners.
Data we receive if you link a third party tool with the Service (such as WeChat, Facebook, Google)
Demographic data (such as to determine the coarse location of your Ip address)
Data to fight fraud (such as refund abuse in games or click fraud in advertising)
Data from platforms that the games run on (such as to verify payment)
Data for advertising and analytics purposes, so we can provide you a better Service
Cookies.
We use cookies and other similar technologies (e.g. web beacons, log files, scripts and eTags) (“Cookies”) to enhance your experience using the Summoner SAMA Services. Cookies are small files which, when placed on your device, enable us to provide certain features and functionality. You have the option to permit installation of such Cookies or subsequently disable them. You may accept all cookies, or instruct the device (in the case of the Game) to provide notice at the time of installation of cookies, or refuse to accept all cookies by adjusting the relevant cookie retention function in your device. However, in the event of your refusal to install cookies, the Game may be unable to operate as designed.

2.How we use your personal information
We will use the information in the following ways:

Personal Information Use
Nickname We use this information to create your account for the Game in accordance with your request.
Social Connect Information: WeChat: Open ID, profile photo, alias, gender, region Facebook: Name, Facebook ID, profile picture Google: Nickname, profile picture We use this information to: create your account for the Game in accordance with your request; share in-game photos on Facebook at your request.
Generated Open ID We generate this and use this to store your Game data (including level and progress) with your profile.
Game Play Statistics (Level, Score/s) We use this information to provide you with feedback and information about your gameplay and progress.
Ip Address We use this information to improve our services, including the functionality of the Game.
Device ID, Device Information We use this information: to improve our services, including the functionality of the Game; for security and verification purposes; identify and address bugs and assess game function for optimization; and to combat users registering for multiple accounts.
Advertising ID If you click on a link that advertises the Game, we store the Advertising ID for that advertisement with your profile.
Chat Data If you enable chat services (audio or text) then we will process such data in order to deliver your messages to other users.
Transaction Records: payments on Google Play or iOS AppStore We use this information to maintain a record of your transaction history.
Customer Support Ticket ID & User Communications with Support We use this information to: improve our services; provide troubleshooting such as addressing and remediating technical issues and bugs.
Security-Related Information We use this information: for security and verification purposes; identify and address bugs and assess game function for optimize action; solve game crashes and optimize compatibility of devices with the game; and to combat users registering for multiple accounts.
Survey Information and content of survey responses We use this information to improve our services.

analyze, profile, and segment.
In all of the above cases and purposes, we may analyze, profile and segment all collected data.

Legal Basis for Processing
If you are a resident of the European Union, we rely on a number of legal grounds to process information about you. For example, we will process information about you where we have your consent, where we have a legitimate interest to do so, where the processing is necessary for the performance of a contract with you, and where we have a legal obligation to process your information. For example, we rely on our legitimate interests to serve targeted marketing and on contractual necessity to process information when you create an account. To learn more about the legal grounds on which we rely to process your information for any particular purpose, please contact us via the options in Contact & Complaints below.

3.How We Share Your Personal Information
We share your personal information with selected third parties in and outside your country, including:

other players and users. Social features are a core component of our games. Other players and users may,for example, see your profile data, in-game activities and read the messages you have posted.

4.Data Retention
We will retain your personal information as described below (except if otherwise required to be retained by applicable law).

Personal Information Retention Policy
Nickname Stored for the lifetime of your use of the Game (i.e. until account deletion in accordance with your request) and then deleted within 30 days.
Social Connect Information: WeChat Stored for the lifetime of your use of the Game (i.e. until account deletion in accordance with your request or you revoke access to your social media account) and then deleted within 30 days.
Social Connect Information: Facebook Stored for the lifetime of your use of the Game, until account deletion in accordance with your request, upon which it will be deleted within 15 days.
Where you do not request for account deletion, such data will be retained for 1 year after the Game is shut down, before it is deleted.
Game Play Statistics (Level, Score/s) Stored for the lifetime of your use of the Game, until account deletion in accordance with your request, upon which it will be deleted within 30 days. 
Where you do not request for account deletion, such data will be retained for 1 year after the Game is shut down, before it is deleted.
Chat Communications (Audio message) Stored for 30 days on our servers and deleted automatically upon expiry of such period.
Chat Communications (Text) Stored for the lifetime of your use of the Game, until account deletion in accordance with your request, upon which it will be deleted within 7 days. Where you do not request for account deletion, such data will be retained for 1 year after the Game is shut down, before it is deleted.
OpenID Stored for the lifetime of your use of the Game, until account deletion in accordance with your request, upon which it will be deleted within 15 days. Where you do not request for account deletion, such data will be retained for 1 year after the Game is shut down, before it is deleted.
IP Address Stored for the lifetime of your use of the Game, until account deletion in accordance with your request, upon which it will be deleted within 15 days. Where you do not request for account deletion, such data will be retained for 1 year after the Game is shut down, before it is deleted.
Device ID, Device Information Stored for the lifetime of your use of the Game, until account deletion in accordance with your request, upon which it will be deleted within 30 days. Where you do not request for account deletion, such data will be retained for 1 year after the Game is shut down, before it is deleted.
Advertising ID Stored for the lifetime of your use of the Game, until account deletion in accordance with your request, upon which it will be deleted within 15 days. 
Where you do not request for account deletion, such data will be retained for 1 year after the Game is shut down, before it is deleted.
Transaction Records Stored for the lifetime of your use of the Game (i.e. until account deletion in accordance with your request) and then for the duration of any retention periods for which such data must be retained in order to comply with our legal obligations.
Customer Support Ticket ID & User Communications with Support Support data is deleted within 30 days of a lawful request from you for the erasure of such data (see the Erasure section of this privacy policy).
Security-Related Information Stored for the lifetime of your use of the Game, until account deletion in accordance with your request, upon which it will be deleted within 30 days.
Survey Information and content of survey responses Stored for: (a) if you provide your email as part of the survey, up to 6 months (in order for us to follow up with you) and then the data is anonymized; or (b) if you do not provide your email as part of the survey, up to 1 month and then the data is anonymized.

Personal Information is kept until the end of its life cycle (as set out in the retention policy above). When destroying personal information, measures will be taken to make the personal information irrecoverable or irreproducible, and electronic files which contain personal information will be deleted permanently using a technical method which makes the files irreproducible.
In the event that the processing and retention period have terminated, but personal information is required to be retained continuously for other reasons including for the purposes as prescribed under applicable laws, the relevant personal information will be stored and maintained separately from other types of personal information. If you require us to destroy your personal information before the end of its life cycle (as set out in the retention policy above), we will destroy your personal information in accordance with local laws.